Konica Minolta Bizhub Scan-to-Email with Office 365

Configuring Konica Minolta Bizhub for Scan-to-Email with Office 365

Introduction: In today's digital age, seamless communication is essential for any business. Konica Minolta Bizhub devices can play a crucial role in streamlining your document management and communication processes. In this blog post, we will guide you through the process of configuring your Konica Minolta Bizhub to relay scanned documents through Office 365. This setup allows you to send scanned documents directly to your Office 365 email account, enhancing your workflow and productivity.
Step-by-Step Guide:

1. Access the Konica Minolta Bizhub Device Administration Page:
   • Begin by logging in to your Konica Minolta Bizhub device's administration page as an administrator.
2. Navigate to the Network Tab:
   • Once logged in, go to the "Network" tab in the administration settings.
3. Access Email Settings:
   • Under the "Network" tab, find the "Email Settings" section.
4. Configure Email Transmission (SMTP):
   • Within "Email Settings," locate the "Email TX (SMTP)" tab.
5. Enable Email TX Settings:
   • Ensure that the "Email TX Setting" checkbox is checked.
6. Enter Office 365 Server Details:
   • Check the "Please check to enter host name" checkbox.
   • In the "SMTP Server Address" box, input your Office 365 server name. It typically follows the format "PODxxxxx.outlook.com." You can find this information by logging into your Office 365 account.
7. Set Encryption and Port:
   • Set the "Use SSL/TLS" drop-down menu to "Start TLS."
   • Configure the "Port Number" as 587.
8. Configure Device Mail Address:
   • Ensure that the "Device Mail Address" matches the email address you intend to use for SMTP authentication in the following steps.
9. Enable SMTP Authentication:
   • Check the "SMTP Authentication" checkbox.
10. Provide User ID and Password:

• In the "User ID" field, enter your Office 365 account's complete email address.
• Check the "Password is changed" checkbox and enter your Office 365 account password in the designated field.

1. Save Settings:

• Click the "OK" button to save your email configuration.

1. Access System Settings:

• Navigate to the "System Settings" tab.

1. Configure Machine Settings:

• Under the "Machine Settings" tab, enter the same email address you used for SMTP authentication in step 10 into the "Email Address" fields.

1. Test Scan-to-Email:

• You are now ready to test your configuration. Perform a test scan-to-email to ensure that the setup works correctly.

Troubleshooting Tips:
If you encounter any issues, consider the following:

1. Global Administrator: Ensure that the user ID used for SMTP authentication is a Global Administrator in your Office 365 account.
2. Match Email Addresses: Verify that the device email addresses match the email address used for SMTP authentication.
3. Firewall Settings: Make sure that outbound port 587 is open on your firewall. You can test this by running the command telnet PODxxxxx.outlook.com 587 from a command prompt on your PC. Replace "PODxxxxx.outlook.com" with your actual server name, which can be found in your Office 365 account.

Conclusion: Configuring your Konica Minolta Bizhub device to relay scans through Office 365 is a valuable step in enhancing your office's document management and communication processes. By following these steps and tips, you can ensure that your scan-to-email setup runs smoothly, allowing for efficient and secure document transmission.A